Company Contact Information

Bill Sherman, owner and operator of Ashes Away and Chiminey Cricket is a WETT certified technician with over 40 yrs experience in analyzing, installing and maintaining wood burning systems.  Bill’s number 1 concern is for the safety of his clients in burning fires in their homes.  Bill aims to leave a legacy of a company that employs caring professionals that always have the clients best interests in mind.  Bill takes pride in being involved with having wood burning heaters ready to go so that families can gather together around the hearth and create special memories.

For a number of years regular clients of Ashes Away have frequently had their calls answered by Tammy, the wife of owner Bill Sherman.  Tammy is the Office Manager of Ashes Away and studied Retail Administration at Durham College.  She has always had a passion for helping others and strives to make each experience a great one.

Dan Lockhart is the operations manager for Durham region and is a WETT certified technician with over 15 years experience. Dan is also known as The Squirrel Whisperer, he has helped many babies find a new home safely outside the chimney. Dan is not only a valued employee, he is family.

We would like to welcome our new technician Nathan Kane.  Nathan joined our team in 2021 and has a true, demonstrated passion for working hard.  Not only is he a great guy, he is professional and respectful with clients and is truly a welcome addition to Ashes Away.  He mainly works in our Peterborough region and is working towards heading up our operations in that area. 

All of the staff of Ashes Away aim to provide service excellence. We are courteous, friendly, and renowned for our cleanliness. 

Response Times

We strive to reply within 24 hours. However, during peak fall and winter months, it may take up to 48 hrs.


We accept cheque, cash, and e-transfer as methods of payment.